Actions speak louder than words. Both are imperfect. Both can be inadequate. Recovery from using inopportune descriptions might be assisted best when kept simple: “I’m sorry” followed by doing something to make a viable difference in the life of your care receiver.
Caregivers, I can’t say it any more plainly than this: Get out of your freakin’ comfort zones. This admonishment applies to anyone who uses lip service to say “caring is important” but then backs off when the consequence of that caring makes them too uncomfortable.